Frequently Asked Questions
Haus is different, we understand if you have questions. Here you’ll most likely find answers for all of them.
How Haus Works
Selling your homeWith Haus, sellers create their own home listing by entering information about their home to create a unique listing page. The seller can share the listing with a few people or through the major real estate search engines like Zillow and the Multiple Listing Service (MLS). When a buyer wants to make an offer, they create the offer using Haus’s online offer tool and submit it on the listing page. The seller can accept, reject or counter specific parts of the offer and send it directly back to the buyer. Sellers can get advice from local agents on topics ranging from how to price their home to what they should do about an old well in their backyard. Because the seller inputs most of the information themselves and handles the buyers’ visits to the home, they save a lot of money.
Buying a homeThe buyer finds the home as they normally would - searching online or driving by. The listing on Haus gives the buyer direct access to the information they need to make an offer. For example, they don’t need an agent to get the disclosure forms. To make an offer, the buyer clicks on a button and is ushered through a simple process to input the price and terms. This generates a contract that serves as a legal offer to purchase the home. The buyer sees the status of their offer and never has to wonder if their offer ever made it to the seller. Haus removes the barriers to buyers making offers.
- For Sellers - Sellers can choose how much or how little support they want from an agent. Sellers can contact independent real estate experts through Haus via chat, phone or email. The seller can hire the independent agent for additional support. If they already have or want to enter into a full-service listing agreement after starting their listing on Haus they can. However, agents cannot solicit sellers from Haus.com so the seller won’t get bombarded by agents.
- For Buyers - Buyers can work with a real estate agent or not. The seller decides if they want to pay a commission to the buyer’s agent and if so, how much. The net take-home value of the offer less the buyer’s commission is called out for the sellers, so they can compare offers apples to apples regardless of a buyer’s agent commision.
What is Haus?Haus is a technology platform that provides information, tools and access to experts to support home buyers and sellers in residential real estate transactions. Sellers and buyers can represent themselves or work with a real estate agent.
Where does Haus operate?Currently, Haus is available in California. Stay tuned for our expansion to other markets.
What does it cost to use Haus?Sellers pay a platform fee of 1% of their accepted home sale price to use Haus. There is no fee for buyers.
Is Haus a brokerage, real estate sales person or otherwise licensed to sell real estate?No. Haus is simply a software platform for home sellers, buyers and their real estate agents to use.
Is Haus my real estate agent?No. We don’t do the things real estate agents must do like inspect your property and we can’t tell you how to price your home.
Do I have to pay an agent commission when using Haus?No. You only pay for the expertise and support you want. Sellers may elect to offer a commission to a buyer’s agent. Haus’s platform fee includes access to independent real estate experts for guidance throughout the home sale.
Don’t I have to use a real estate agent?We’re not sure why but lots of people think they have to hire a real estate agent when buying or selling a home. In most states, including California, you don't have to.
Does Haus verify the property details of a posting?No, Haus does not verify the property details for any posting. Haus does not perform will any due diligence or investigation regarding title to, condition of, or use of the Property. Haus is a platform for use by home sellers and buyers and licensed real estate salespeople acting under the authority of a licensed real estate broker. Please refer to the HausTerms of Service for more details.
Creating a Listing
Who can create a listing on Haus?The legal owner of a property or a licensed real estate agent representing them can create a listing for that property on Haus.com.
What is Haus’s Signing Procedure?Haus uses electronic signatures supported by Docusign™ for signing. An electronic signature as defined by the California Uniform Transaction Act is an electronic sound, symbol, or process attached to or logically associated with an electronic record and executed or adopted by a person with the intent to sign the electronic record.
Are the contracts on Haus.com legal?Yes, the Property Purchase Agreement, Limited Service Listing Agreement and Agency Disclosure were drafted by a team of attorneys who specialize in real estate licensed to practice law in California. One of the attorneys is also a practicing real estate broker who has served on a local association of Realtors® for several years.